What Does a Virtual Assistant Do? - What Tasks Can You Outsource?
How Can Virtual Assistants Help?
Business owners in Australia are constantly looking for smarter ways to get more done with fewer resources. More and more business owners I speak to are hiring Virtual Assistants. Whether you’re managing a small business or scaling an enterprise, the benefits of a virtual assistant can be game-changing.
A virtual assistant is a remote administrative professional who supports businesses with a wide range of tasks. These range from basic administrative duties to specialised tasks such as graphic design, email marketing, or even social media management. With BASE Global Solutions, Australian businesses can now easily hire a virtual assistant to streamline operations and boost productivity.
What Does a Virtual Assistant Do?
The assistant job description can vary based on the skills and experience of the virtual assistant, but typically includes:
- Administrative tasks like scheduling appointments, bookkeeping tasks, and managing emails
- Social media marketing, including maintaining social media accounts and monitoring online engagement across social media platforms
- Graphic design and branding updates
- Data entry and updating CRM systems
- Marketing campaigns and email marketing efforts
- Travel arrangements and diary management
- Other tasks outside your core operations
These are just some of the many tasks you can delegate to a virtual assistant. By choosing to outsource to a virtual assistant, you're freeing up your time and energy to focus on strategic growth.
The Real Benefits of a Virtual Assistant
The benefits of a virtual assistant go far beyond cost savings. You get access to a global talent pool, with professionals who work remotely yet stay fully engaged. A virtual assistant helps reduce your workload, manage day-to-day tasks, and ensure no details slip through the cracks.
A virtual assistant may act as your executive assistant, administrative assistant, or even help manage specific departments depending on their skill set. Since a virtual assistant provides administrative support, the duties of a virtual assistant often include some or all of the following: calendar coordination, data entry, client follow-ups, and email marketing campaigns.
Plus, many virtual assistants can take on tasks related to customer service, recruitment, and systems implementation. That’s why many virtual assistant users report higher productivity and lower operational stress.
Common Tasks You Can Outsource to a Virtual Assistant
Here's a quick list of tasks many business owners frequently outsource:
- Customer support
- Inbox and calendar management
- Market research
- Creating reports
- CRM management
- Lead generation
- Document formatting
- Project management tools
- Tasks like setting up systems or automating repetitive workflows
If you’re looking to grow, these are perfect tasks to a virtual assistant—especially if you want to avoid hiring multiple employees.
Why BASE Global Solutions?
At BASE Global Solutions, we help Australian businesses find the right virtual assistant for your business. Whether you need help with admin, social media management, virtual administration, or other various tasks, our team is here to connect you with reliable, talented professionals.
We know the specific duties of a virtual team member can shift, so we ensure flexibility. Whether it’s technical skills like CRM management or basic administrative skills, we’ll match you with the right person. Every assistant is a remote administrative professional, trained to adapt quickly and take on new challenges.
How Virtual Assistants Work
Every assistant is a remote employee, working from their home or office using a high-speed internet connection. This setup enables them to offer seamless service without the overheads of in-house staff. Many virtual assistants work across time zones, making it easier to get support even outside your local business hours.
How to Hire a Virtual Assistant
Hiring a virtual assistant can seem daunting if you haven’t done it before. Should you engage an agency? Use a freelance website? Or try posting a job directly on overseas job portals and manage the recruitment process yourself? If you can find the right VA, they can be a real asset to your business—handling tasks like admin, customer service, bookkeeping, or social media so you can focus on growth. So how do you ensure you get the right fit?
You can use freelance websites like Upwork, which offer access to global talent but require careful vetting and carry risks around commitment. Job sites like OnlineJobs.ph give you full control of hiring but demand significant time for recruitment and onboarding.
The simplest route is partnering with an outsourcing specialist like BASE Global Solutions. They handle recruitment, screening, and support—ensuring you get high-quality Filipino VAs who work in your timezone, have excellent English, and come from a workforce with a long history of successful outsourcing. Whether you want to save time or secure the best talent, BASE Global helps you hire with confidence.
Ready to Hire Virtual Assistants?
If you’re ready to hire virtual assistants and remove those time-consuming tasks from your plate, BASE Global Solutions is here to help. We’ll guide you through the process, match you with the right person, and ensure they have the assistant qualifications needed to thrive.
Remember: many virtual assistants have a job description that includes handling a range of tasks, from lead generation to making travel arrangements. Using a virtual team member is a strategic move—especially if the assistant performs mission-critical functions.
By delegating tasks and choosing the right assistant takes on the load, you’ll enjoy more clarity, freedom, and control.
Let BASE Global Solutions help you unlock the true potential of your business—one task at a time.